About Us
We are a family business and we believe that makes a difference. Our Funeral Directors have many decades of experience between them. When a death has occurred outside of usual office hours we offer a 24 hour service, and we are always at the end of the phone to deal with any queries or concerns. We recognise that entrusting your loved one into the care of strangers is a huge thing to have to do. We assure you that we will care for them as though they were one of our own and we will guide you through the difficult days and weeks ahead. Please be assured there is no such thing as a silly question.
We are priced competitively and are here to help you arrange a funeral that is in accordance with your wishes and your budget. We are transparent about our prices and have listed them online for many years – we were one of the first Funeral Directors in the country to sign the Quaker Social Action pledge which requires us to do so.
We will never to try sell you anything, we are here to listen and provide advice and appropriate choices. We can give information and support on funeral grants and bereavement benefits that many families don’t realise they are entitled to.
Our staff care about our standards, which are second to none, and the values that we uphold, whether that is the way we care for the deceased, the cleanliness of our vehicles or the care that goes into drafting an order of service, we all care.
We believe that providing the very best bereavement support goes hand in hand with helping you arrange a funeral that is an unique as you wish for it to be. We run bereavement support groups and provide resources for any bereaved children in the family.
We also organise events such as a Walk of Remembrance and our annual Christmas Memorial Service to provide opportunities to come together with other bereaved families and share memories, smiles and tears.
We have won many regional and national awards for our customer service, environmental values, staff training, community work and family values.
We are recommended by the Good Funeral Guide and they wrote the following about us when they came to inspect our premises and meet our staff:
It is our judgement that here you will be:
Listened to with empathy,
Offered the full range of choice,
Given all the time you need,
Charged fairly, and
Empowered to arrange a funeral that reflects your
wishes and values and those of the person who has died.
