Kevin holds three fundamental beliefs as a result of his time in the industry. They are:
Firstly, people should be looked after by one dedicated person throughout the difficult time of the death of a loved one so that a personal service can be given to the bereaved family and friends.
Secondly, he believes that bereaved people should never be encouraged to spend more than they can afford and all costs will be made completely clear from the start.
Thirdly, he believes that you should be able to speak to a member of Cobbolds staff 24 hours a day, 7 days a week who will then get your dedicated person who is looking after you to contact you within an hour, but almost certainly straight away.